Enhance Your Services with Faster, Easier Provisioning
When a service issue arises, prompt response is key. Your client’s operational efficiency and their commitment to their customers hinge on it. Our forward stocking locations (FSLs) allow you to offer competitive SLAs & first time fix to clients at a fraction of the cost of maintaining a traditional supply chain network.
Request ConsultationHow We Do It with Spyglass
Manage Your Field Service Inventories
Positioning key inventory in proximity to your field service team enhances their productivity, even when working from locations far from their distribution center.
Med Tech
HVAC
Telecommunications
Manufacturing
EV Transportation
Aerospace/Defense
Your Tech-Based Supply Chain Partner
Technology-Enabled Forward Stocking Locations
Our critical inventory management infrastructure allows for on-demand pickup & drop-off 24/7/365
Traditional hub + spoke distribution model
Long and costly delivery times make on-demand delivery impossible
Forward stocking locations with Warehouse Anywhere
Inventory is stored near your installation bases, giving you competitive response times.
Field Service Problems We Solve
Reduced Technician Response Times
1500 WA FSLs allows your tech response time to decrease due to lower drive times, ultimately reducing overall tech downtime.
Reduce Trips for In-Field Technicians
Live inventory tracking eliminates wasted technician trips.
Inventory and Spare Parts Management
Get real-time inventory updates with RFID technology through our Spyglass app, which easily integrates with most ERP systems. Manage where all inventory levels are across each location, in real-time.
Secured Access for Your Team
Enjoy 24/7 inventory accessibility with intelligent Bluetooth locks, ensuring your products are conveniently self-accessible to your dedicated FTEs or contracted techs while maintaining round-the-clock security.
Last-Mile Delivery
Manage deadlines when time is critical, improving SLA performance. Our extensive network of carriers who are trained provide the ability to have your products picked and delivered same day, all visible within the Spyglass app.
Shared Inventory Access for Field Service Techs
Release your inventory from the constraints of trunk stock and individual technicians. Enable a seamless distribution of parts across your network, making them readily available whenever and wherever needed.
Frequently Asked Questions
Yes, Spyglass allows your team to order directly from your existing inventory, with scheduled pick-up times all from the app.
Easily. A reverse logistics solution can be customized for your specific needs.
Yes, WA has a dedicated and experienced team for integrations. Please reach out for a quote on specific information for your ERP.
Yes, through the Spyglass platform you have the ability to generate secured pins on-demand for one-time access or for a specified duration.
We can offer continuous temperature monitoring, however we cannot control specific temperatures for each individual unit.
Ready to Speak to an Expert?
We’re ready to build a tech-based solution for your business.